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Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

GENERAL DATA PROTECTION REGULATIONS – PRIVACY STATEMENT

We may collect, store and use the following kinds of personal information:

  • information that you provide to us when registering with our website (including your email address)
  • information that you provide when completing your online profile (including your name, gender, date of birth and any educational details and employment details you provide)
  • information that you provide to us when signing up to any distribution lists to receive correspondence.
  • information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number and payment details)

Personal data we receive will be used for the purposes it was provided, including:

  • meeting the terms of your order
  • sending statements, invoices and payment reminders to you, and collecting payments from you.
  • sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
  • providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)

Website

Our website is powered by G-Forces Web Management Limited (“GForces”), our third party web services provider. GForces is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. GForces is certified to the standard of ISO27001 (an international standard for information security). GForces uses Amazon Web Services, Inc. as its cloud platform provider. All data processed by GForces is stored on Amazon’s web servers in the EEA.

If you visit our website



When someone visits our website, GForces collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). GForces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

GForces also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our cars and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.



If you use our enquiry forms



When you submit information using an online form, GForces processes the data collected and stores it for 31 days for the legitimate business purpose of enabling us to access the information and deal with your request (it is then kept for a further 14 days in GForces’ routine back-ups for business continuity purposes). We collect the following information:

Name, email address and telephone number for enquiry forms, and will use this information in order to contact you. This data will be stored for a maximum of 7 days.

If you enter your post code, GForces stores the first part of it (e.g. ‘ME14’ or ‘SW1’) and links it to standard internet log information already collected (it is used for the same purposes as that information, as outlined above).

If you use our LiveChat service

[For BoldChat Customers: We use a third party provider, LogMeIn Inc., to supply our LiveChat service. If you use the LiveChat service we will collect any personal information that you volunteer to us. This is used for the legitimate business purpose of handling customer enquiries in real time and then following up in order to resolve them. This data is stored for 30 days by LogMeIn Inc. to enable us to access the information and deal with your enquiry. LogMeIn stores the information in the US under the EU-US privacy shield framework.]

Cookies

We may store information about you using cookies. A cookie is a small file that is automatically issued to your computer when you enter our site and which is stored by the browser on your computer's hard drive. Cookies store some basic information that helps us to identify if a user of your computer has visited the site before.

This website does not use cookies to store any personal information on our visitors. Some technical cookies are used throughout the site to help cache the pages and for validating the forms, however no personal information is stored.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Visitors are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the site.

We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so.

(If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)

We may disclose your personal information to any member of our group of companies where it would be reasonable to do so

(If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)

We may be legally obliged to disclose your personal information:

  • to the extent that we are required to do so by law
  • in connection with any ongoing or prospective legal proceedings
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal data you provide on our secure computer servers.

All details of financial transactions entered via our website will be protected by encryption technology.

Your Rights

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request

  • Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.

We may withhold personal information that you request to the extent permitted by law.

If you instruct us to no longer process your personal data we will do so as quickly as possible.

If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible.

We are registered as a data controller with the Information Commissioner's Office and our registration number is: Z2256006

Our Data Protection Officer is Jeff Kneale. Any Data Protection issues can be directed to Jeff Kneale, General Manager via sales@romfordsuzuki.co.uk